Michael Royer, an director at a global entertainment company he declined to name, remembers the early days of discovery, about 10 years ago, when his company's electronic lawyers would"come down to IT asking to find an e-mail." "The standard IT response was, 'We can't do that,'" he says The systems back then weren't designed to execute searches he says, nor were policies established to cover such requests Every singe request became a a new dialog with HR or legal when could it be or wherever the request was coming done by, what was needed because everything was a one off," Royer says. As a result, Royer's employer often ended up hiring out- side vendors to search through electronic records for the required data- an expensive option, By 2005, Royer says,IT calized that it had to take over this service if for no othe