Hey Mikeonlineonly,
[Note: We are currently in the process of switching help desk systems. This change may cause you to receive an extra reply from us for your request. If this occurs, we are very sorry for the confusion! Let us know if you encounter this situation and we'll ensure that you do not continue to receive duplicate messages. Thanks!]
We have received your email for help (case #11745) and are currently assigning it to one of our roaming support ninjas. Unfortunately we are experiencing a bit of a backlog, so please be patient! We will get back to you as soon as we can.
If you are emailing about a specific order, please reply to this email with your Transaction ID if you have not done so already. If you can not find it, please check this article: https://humblebundle.zendesk.com/hc/en-us/articles/202556850 for help in locating it.
Lost keys or download pages may be recovered using our Key Resender Tool: https://www.humblebundle.com/?s=resender
Please exercise patience if we do not reply to you immediately, your call for assistance has not gone unheard. In cases of extreme anxiety, the support ninjas suggest meditation beneath a running waterfall.
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