OperationsBridge™ is designed to support service level management in a multi-vendor ATM environment. Service providers have access to the ATM portal and dashboards to monitor the health of their ATM devices. They can initiate corrective actions in case ATMs go out of service. ATM fault history data is available to them to identify failure patterns and initiate proactive maintenance. Vendor performance can be tracked against service level commitments and KPIs to deliver a superior customer experience.