The goal of this paper was to address the following questions:
How do illiterate people use mobile phones or other artifacts
within their coping strategies in general and how SMS in
particular? Which UI conventions from current SMS editors can
be kept and how can illiterate users be enabled to use text
messaging in conjunction with audio, text, and visuals through a
touch screen interface? After the first prototypes were developed,
our goal was to understand how users would experience this novel
interaction with text.