Products
Ctrip provides comprehensive travel services which are including hotel reservations, air ticket booking, vacation reservations, travel management and tour packages, etc. Ctrip provides more than 20 stores to vacation. With a combination of lines of different products within each store. Guests choose products according to their needs.
Price
Ctrip takes combining with cost-oriented pricing and differential pricing strategy. Ctrip carry out pricing that depend on each tourist route’s cost and consumer acceptability.
Promotion
Ctrip promotion starting point is to use the Internet to communicate with consumers. So that consumers can participate in the company’s marketing activities. Its active side is the consumer. Travellers’ needs are more personalized. They will be driven by the individual needs of their customers to the Internet to find relevant travel information. Ctrip analyse the needs of tourists though URL interviewed people. Implement targeted marketing initiative which is more likely to cause tourists agree.
Place
For Ctrip, the most important marketing channel is members’ network. Members’ network is a network-based formed to create a virtual group. Ctrip is through membership to promote mutual contacts and communicates between the consumers. Also, it is through membership to link and contacts between consumer and tourism business. Members’ network can bring up tourists corporate loyalty and put consumers into the entire marketing process. Each member is can be of mutual benefit and common development in this network.