As we received complaint letter from customer (K. ภัทรภร แก้วนวลศรี) who
complaint about tax refund from 1st car policy. Now, call center have
provided the letter of explanation about first car policy as file
attached, please kindly review and support us for further information if
any before sending to customer. In addition, customer also attached the
table of the amount tax refund which shown on The Excise department
website to us . So please kindly advise, do we need to submit our updating
of the table of the amount tax refund to customer for more clarification
or not.
the table of the amount tax refund which shown on The Excise department
website