This business antivirus software leverages the Symantec Global Intelligence Network to quickly identify threats and then equip the installed base with the right response. If you choose to use Symantec Endpoint Protection Small Business Edition as a cloud-managed service, Symantec provides a service-level agreement that guarantees that your access to manage the service via a web console will be available 100 percent of the time. Your administrator can use the management console to enable pre-configured policies regarding antivirus, antispyware, firewalls and host intrusion prevention. Or your administrator can customize policies that apply the business' rules to all endpoints. The administrator does not have to be at the management console to receive alerts because these can be sent via SMS or email. If you require assistance, customer support is available all day, every day.