at some point, the value of all applications, regardless
of their success, declines. In response to
this unfortunate reality, companies must choose
between investing in renewing their application value or
facing potential loss of their strategic advantage.
By “application” we mean any application software
enabling the key processes that run your business—e.g.
mortgage originations, risk analytics, finance, even email.
They often are collections of individual functions under a
broader category.
According to Gartner’s IT Key Metrics data, application
development and support account for, on average,
more than a third of a company’s IT budget. Yet, strangely
enough, for all the IT money and support dedicated to