Very disappointed after 3 great previous stays
Positive: The location is good, and previous stays have been excellent. The rooms are generously sized. Negative: The cleaning of the room was below standard: on check-in there was rubbish near and under the bed (including hair elastic, an empty (condom?) packet and tissues!) which was not removed during my entire stay; the daily room cleanup was not done consistently with bed either not or only half made up (just covers pulled up), amenities not replaced, no vacuuming or floors cleared.... The general areas such as hallways smelled bad and the carpets were not vacuumed in the 4 days I stayed there. The pool bar service was non- existent and twice I had to find someone to remove/empty full ashtrays and leftover plates & glasses on deserted tables so I could sit at a clean place, at a completely non-occupied pool side! Wifi only worked intermittently. After 2 previous stays this year which were very enjoyable, this was a disappointing return, and probably my last, especially as there are numerous other, similarly priced hotels in the area.