You are viewing the details of Senior Manager, Retailer Service / Trade Marketing (ref: Office-013502)
Job Summary:
Manage a retailer servicing team to ensure prompt delivery of service to the responsible retailers in order to achieve the set financial objectives and other operational performance indicators.
· Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
· Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
· Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
· Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
· Identify and recommend enhanced and new services that answer clients' business needs
· Build and maintain ongoing relationships with the identified key persons within client organization
Typical Position Pre-requisites:
· BA / BS Required (MBA desirable)
· 6 to 10 years FMCG (marketing / sales) or retail industry experience desired
· Expert knowledge of statistics and multivariate analysis
· Expert knowledge of research techniques and methodologies
· Effective writing skills