• Be consistent with your approach and expectations
–Strategies should aim to promote socialization and improve coping
- Create a learning environment with few distractions (e.g., minimal environmental stimulation)
- Orient the patient to reality as needed
- Use short, simple sentences and keep explanations brief and uncomplicated
- Use a supportive, empathetic approach that provides information and focuses on the patient’s feelings
- Communications that are most valued by patients are those that help the patient and family to build trust and support
hope
- Provide honest, consistent feedback in a nonthreatening manner
- Be aware of the patient’s personal space and use touch judiciously
–Direct, face-to-face encounters are fundamental to effective psychoeducation