55 Evaluate team
Reassign members to other projects
Notify all affected parties that the development project is ending and that you are switching to operation and maintenance mode
Conduct post project reviews
Close out customer contract
Formal signoff
54 Major factors influencing likelihood of use:
Personal stake of users
System characteristics
User demographics
Organizational support
Performance
Satisfaction
53 Support Issues
User questions and problems
Recovery and backup
Disaster recovery
PC maintenance
Writing newsletters
Setting up user groups
52 Potential training topics
Use of the system
General computer concepts
Information system concepts
Organizational concepts
System management
System installation
51