3. Methodology Given the limited previous research on the factors that affect consumer attitudes towards and behaviour with regards to mobile marketing, and more specifically mobile marketing in the smartphone era, and the use of QR codes, it was deemed appropriate to undertake an exploratory research study. Since the intention wasto profile patterns of behaviour and the factors that influence it, a quantitative survey approach was adopted (Bryman & Bell, 2011).The limitations of this approach are acknowledged, specifically,potential low response rate, and non-response bias (Gravetter &Forzano, 2010), often leading to a convenience sample.