Interpretation of Results The mean frequency of dining at Jose’s is 3.77 and at the Santa Fe Grill the mean frequency is 2.96. Similarly, the median for Jose’s is 4.0 and the mode is 3 while the median for the Santa Fe Grill is 3.0 and the mode 2. All three measures of central tendency indicate, therefore, that the customers of Jose’s dine there more frequently. This identifies an area of improvement for the Santa Fe Grill. The owners need to determine why their customers eat there less often (or why Jose’s customers eat in that restaurant more frequently) and develop a plan to overcome this weakness.