Dear Kaew Place,
 
Thank you for working with Booking.com.
 
We are writing to you regarding our mutual guest Carolina Jurado with reservation number 713868645, check-in date 2015-01-22, and check-out date 2015-01-24.
 
Our mutual guest has requested penalty fee not be applied.
 
As they indicate they have just placed reservation and cancelled 15 minutes later.
 
Can you please verify if guest request for penalty fee to be waived possible.
 
We will await your prompt verification. 
 
Thank you for your cooperation.
 
Kind regards,