Dear Guest.
According to your number booking is 13022601003 check in 12/3/2013 check out 14/3/2013. It was long time ago. We don't understand why you just sent it to us. However, with the incident it's our fault. We must apologize if it makes you feel worse. We hope in the future you will return to use our sevices again. we must be really very sorry to you.