2. Resources interoperability under the matrix management mode continued to 
increase. With its scale of having multiple bases, hubs, models and flights, we adopted a 
matrix management mode based on “horizontal integration and resources sharing”, 
which did not only unified the headquarters’ control over resources, policy and operation 
standards but also demonstrated branches’ and subsidiaries’ motivated participation in 
security, marketing and service innovation, making good use of the Company’s edge in 
scale and network. At present, the matrix management mode has become a normal 
management practice, under which core resources such as the capacity, routes and slots 
were methodically coordinated and the synergy among supporting resources such as 
marketing, flights, maintenance and service continued to rise. In the future, the Company will 
further strengthen innovation in systems and mechanisms to enhance efficiency of resource 
allocation, system coordination and add value to the advantages it currently enjoys.