Thank you for confirming, I wasn’t sure if that policy was different for Thailand. The reason I asked was you had indicated that her Upline/Downline didn’t think she would really resign from Jeunesse, which we can’t require her to do, being a Distributor with them is not a violation of her contract with Unicity.
You are correct, where she has violated is by posting competing products and/or opportunities on her Facebook knowing that her Unicity downline would possibly visit her page, this can be construed as an act of Cross-Sponsoring. Rarely do we terminate an account without first giving them the opportunity to take corrective measures to bring their account back into good-standing with the company. If you feel her actions of Cross-Sponsoring are serious enough to immediately terminate we need to make sure we can back that decision with documented proof. I appreciate her Downline may not wish to work with her anymore, but those emotions shouldn’t prevent Unicity from making sure we are being fair to all parties as we come to a decision.
My recommendation, if we really don’t want to try and save her as Unicity Distributor, would be to still follow our normal process and provide her with a results letter that outlines what she must do to bring her account back into good standing. It is at this point we have leverage with the “fee/fine” we can impose. While still making it reasonable, we can set an amount that she will likely not want to pay, and therefore we can terminate her on her own terms not ours by the fact she did not meet the requirements outlined to correct her violation. The other point of leverage we have is control of the timeframe, we can make it a very short timeframe that she has to comply or we will terminate and with a fairly high fee there is the chance she won’t be able to come up with the funds.
Going back to your original proposal, I would recommend the terms included in her result letter be the following:
1. Written confirmation that she has stopped all Cross-Sponsoring activities and documented proof that any competitor information has been removed from her Facebook page and any other websites she may be using.
2. Apology letter to Unicity (and possible to her Upline if you feel this is warranted) in which we would expect her to reconfirm her commitment to uphold the Unicity Policies and Procedures. She would also need to state that she understands if she is found to be in violation of any policies in the future it may be ground for immediate termination.
3. Impose Fine - (I would suggest it be comparable to US $500-750)- this would usually keep most people at her level from being willing to pay the fine.
4. Give her 5 business days to comply.
I’ve probably already sent you this before, but in case you don’t have a template I have attached one of the Results letters we use you will need to edit the terms to fit this situation.
Hopefully this helps.