Abstract
—
Knowledge management has played a critical
role in improving organizations’ effectiveness and
efficiency
.
Certain factors affect this knowledge
managemen
t. This research aimed to study the personal
and organizational factors that influence it in Thai
organizations. A questionnaire was used to collect data
from 200 staff from 25 Thai companies. Statistics were
used for data analysis. The results revealed th
at 1) the
effects of the personal factors of
gender, age, position, and
level of education on the knowledge management of the
organizations were not statistically significant at a level of
0.05
, and 2) the organizational factors of measurement and
infrastr
ucture affected the knowledge management of the
organizations at the statistically significant level of 0.01