Hello dear,
Sorry for your long waiting.
Your pacakge is on the way from Spain custom to your address. We apologize for the delay of custom issue.
So should arrive you there within 1 to 2 weeks. So can you kindly wait for it? If you don't want to wait. We can refund you the money & cancel it. What do you say?
Thanks & awaiting for your idea.
Best regards,
rebecca