4. Competitive Situation OMI dominates its core business market segment of operating U.S. public small and medium wastewater and water treatment systems. In each of the past 5 years, OMI captured a significant majority of projects it pursued that were awarded in the U.S. via competitive procurement, while continuing to build a reputation as a high- quality service provider. Because of widespread acquisitions of U.S. competitors by French firms, OMI is the only significant American competitor remaining in the O&M business. In the March 1999 issue of Public Works Financing, OMI was named the top industrial segment operations firm based on annual revenue. In addition, the magazine rated OMI first in customer satisfaction, as measured by duration of customer retention in years.