Please note the correction in GREEN below:
MD suggested that we should tell them that if they don’t pay it’s us to call a police not them. In this case, we don’t mind if they call the police, but they have to pay if they don’t pay we will call a police. We will not be rude to the customer, we want to give them the best service and don’t cheat but they cannot cheat us. If they threaten to write bad review, never mind if we get bad review we will also response. But unfortunately, the staff already signed the bill to pick up the bill, please next time don’t to that if the staff didn’t make mistake don’t admit the mistake. If they would like to call the police we will provide the protection as well.
This guest, he will come again this Saturday and might complaint again, he said he specific to talk to Mr. Antonello Passa, but due to GM is not here MD will talk to him first.
And MD requested Khun Robert to talk with RWS guest please.