Regarding to new request from ACS to replace NEC recording with our IP logger 100 seats for CM and 75 seats for Sriracha. I'd like to ask you to propose solution.
Can you summarise solution due to CM has CPU peak problem?
If you want to use new servers please provide server specification that can handle usage from agents of each sites and also concurrent user would be considered.
We should have system diagram of each site, existing architecture and After plug-in our system. Please provide
For CM 100 seats, if you want to propose new server please prepare evidence to show to customer that why we can't utilise IP logger server at CM.