Split organization, potential for task balancing and flexible use of staff
Misbalance of front-line staff and supporting staff
Usually old, only partly available GSE – no awareness of necessary
replacement outside D2/D1
Complicated procedures, many (unnecessary) special cases increasing
workload
“Strict” separation of (loading) staff and equipment
Overlapping coordinating functions
No real supervision function / decisions in daily service OPS
Fixed, non-flexible rostering with resulting underutilization due
to limited balancing across month
High to excessive OT, no control of OT
Limited awareness of resources, achieved performance, …
Limited collaboration with AOT