Our file has come up for review on this case and we should be grateful to hear from you with any update in relation to Thai AirAsia obtaining reimbursement from NokAir of the expenses incurred.
We understand the last position to be that Thai AirAsia had reached an agreement with NokAir for the expenses arising out of the event. If the matter has been agreed and settled with NokAir, we should be grateful if you could kindly let us know so that we may update Insurers and proceed to close our file.
Of course, if the matter remains unresolved and you require any assistance, please do let us know.