Principles of
Management
Dr.YudhJayapravitra
1
7
September 2015
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86
Chapter 2 Personality, Attitudes, and Work Behaviors
2.1 Case in Point: SAS Institute Invests in Employees
2.2 Personality and Values
Understand the roles of personality and values in determining work
behaviors.
LEARNING OBJECTIVES
1.
Personality
Personality encompasses a person’s relatively stable feelings, thoughts, and
behavioral patterns.
2.
Big Five Personality Traits
Big Five Personality Traits
1
Openness
is the degree to which a person is
curious, original,
intellectual, creative, and open to new ideas.
2
Conscientiousness
refers to the degree to which a person is organized,
systematic, punctual, achievement
-
oriented, and
dependable.
3
Extraversion
is the degree to which a person is
outgoing, talkative,
sociable, and enjoys socializing.
4
Agreeableness
is the degree to which a person is affable, tolerant, sensitive,
trusting, kind, and warm.
5
Neuroticism
refers to the degree to which a person is anxious, irritable,
temperamental, a
nd moody