Borrowing an e-book involves a ridiculous number of steps: You must create a free Adobe account, download Adobe software onto your computer, start an account with your local library, connect up those two accounts, and finally sideload the books onto the e-reader via USB. With some devices it’s a bit easier – Sony’s latest Reader has a Library app that hooks into Overdrive with fewer steps – but this tedious process is what most library patrons must go through. And if you’re not tech-savvy or don’t have access to your own computer, the whole thing is even more frustrating.