• Understands the direction of the hotel and the hotel’s strategic goals
• Is aware of the local political and economic environment
• Conducts research into market and industry trends
• Is aware of the market performance of their own hotel in relation to competitors
• Knows all of the elements that could affect their own team in the short and long term. Ie. Team changes, resourcing challenges
• Engages in short-medium term planning in order to meet team goal