This is to refer the below message from MLGOSA in Japanese.
Further to the air import shipment as per attached documents.
According to MLGOSA information via Consignee and Shipper, it’s said that MLGTH released wrongly MAWB to Consignee or their customs broker, but not HAWB.
Due to this fact, it seems that their customer broker has arranged Import customs clearance Air freight charges based on IATA tariff shown on MAWB.
In such a situation, can you please check out yourselves with Consignee and Customs broker, which MAWB or HAWB they received from MLGTH, and used for Import customs clearance ??
< Cargo details >
Shipper: Kuraray Co., Ltd.
Consignee: Akson Art World Pak Co., Ltd.
MAWB NO.: 940-0020 451
HAWB NO.: MLG-8804 838
Since it’s sort of urgent issue for MLGOSA, your soonest confirmation and reply is highly appreciated.
Please let me know your outcome upon confirmation, and also with whom you confirmed at Consignee or Customer broker.