“The web has evolved faster than anything human beings have ever created—largely,
because it is not a hierarchy. The web is all periphery and no center. In that sense, it is
a direct affront to the organizational model that has predominated since the beginnings
of human history. No wonder managers feel a little queasy when they venture into the
far reaches of cyberspace, like space travelers who’ve arrive on a planet where up is
down and down is up.”