I remember there used to be a time when people complained about the way Thais jumped the queue at places like 7-Eleven. The same goes for elevators where they would barge into the lift before people had a chance to get out. I had just about given up on it when the other year I noticed a phenomenon on the Skytrain platforms. The Thais were actually lining up in an orderly manner. There was hope at last. At least among commuters.