Dear Customer,
The PT1260EX has been placed on Quality Hold due to an issue with inspection on incoming material. Two components did not meet the minimum specifications on material and replacement material has been ordered. Our engineering and manufacturing teams have a plan to solve the problem and are pulling together the schedule for delivery of a safe, quality product that conforms to the rigorous specifications on this product. Unfortunately we do not have a firm delivery date now but will let you know as soon as we have one that we can commit to.
Following are the activities we have planned to bring this product into conformance, dates will be communicated as soon as our engineering and production teams can confirm them.
• Confirm new materials specification and order new materials
• New material arrives at Pelco
• New material fabrication occurs
• Fabrication complete
• Production commences
• Limited quantity of units available to ship to customer
Additional quantity of units available to ship to customer