Services Four Service Characteristics
Inseparability Services cannot be separated from their providers
refers to the fact that services cannot be seen, tasted, felt, heard, or smelled before they are purchased.
Perishability Services cannot be stored for later sale or use
Intangibility Services cannot be seen, tasted, felt, heard, or smelled before purchase
Variability Quality of services depends on who provides them and when, where, and how
Services cannot be inventoried or otherwise stored.