I am glad to advise you that we have finally shifted from the old Moevenpick payment voucher used by travel agents across the Middle East over the past 12 years to an electronically generated payment voucher.
The new e-voucher is currently in use through our central reservations office in Kuwait and will be used in the coming weeks by a selection of travel agents across Kuwait, Saudi Arabia, the UAE, Qatar and Bahrain.
The aim behind the e-voucher is to simply provide travel agencies a way to secure credit when making reservations with Moevenpick Hotels & Resorts worldwide while at the same time guaranteeing that the money will be paid to the hotels through Moevenpick area office Middle East.
Reservations will be primarily done through SynXis via our central reservations office using either public rates, or PBTA rates (Bar-15%) or pre-contracted FIT rates and a voucher will be generated with 4 copies dispatched: 1) hotel copy, 2) travel agents copy, 3) ISO copy and 4) guest copy.
Please find attached the e-voucher manual that explains in details how the system works. The manual also has screen shots of the e-voucher. I have also enclosed a power point presentation currently used by our ISO’s when training the travel agencies on the voucher system.
I will highly appreciate it if you could copy your reservations and accounts department on this memo
Holger, Petra and Stephan can you please also copy your hotels GMs and DOSMs to avoid any misunderstanding when these vouchers are shortly used in their hotels.
I am glad to advise you that we have finally shifted from the old Moevenpick payment voucher used by travel agents across the Middle East over the past 12 years to an electronically generated payment voucher.The new e-voucher is currently in use through our central reservations office in Kuwait and will be used in the coming weeks by a selection of travel agents across Kuwait, Saudi Arabia, the UAE, Qatar and Bahrain. The aim behind the e-voucher is to simply provide travel agencies a way to secure credit when making reservations with Moevenpick Hotels & Resorts worldwide while at the same time guaranteeing that the money will be paid to the hotels through Moevenpick area office Middle East.Reservations will be primarily done through SynXis via our central reservations office using either public rates, or PBTA rates (Bar-15%) or pre-contracted FIT rates and a voucher will be generated with 4 copies dispatched: 1) hotel copy, 2) travel agents copy, 3) ISO copy and 4) guest copy.Please find attached the e-voucher manual that explains in details how the system works. The manual also has screen shots of the e-voucher. I have also enclosed a power point presentation currently used by our ISO’s when training the travel agencies on the voucher system.I will highly appreciate it if you could copy your reservations and accounts department on this memo Holger, Petra and Stephan can you please also copy your hotels GMs and DOSMs to avoid any misunderstanding when these vouchers are shortly used in their hotels.
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