We have logged your request under case ID –CS-00069450.
With the persistent errors we have had over past few days with this drive, I would like to replace this hard drive serial number - KRVN65ZAHSX8UF.
This hard drive is coming under account UBC Korea. Can you please tell me if there is any relationship here between UBC Korea and True Vision that I am unaware of.
Do you think we should shift this drive from UBC to True Vision?