Dear Thongaram,
We have found an issue with POM duratrans for both W565 X H290 and W390 X H390.
The issue was some part of the yellow came out in light green.
Since the two items have been arriving at your warehouse, we will need your help on replacing duratrans included in the POM package.
We have discussed with Lenny and arranged the attached manual to show how to carry out the replacement.
I apologize for causing you such rework.
We are trying to send out the duratran (1 carton) by FEDEX before noon tomorrow.
Note: Our office will be closed for Mid-autumn festival holiday from 1PM tomorrow to 18th.
I will make bill to/consignee/ship to/notify party information on shipping document the same as former shipments.
For consignee on waybill, should I make it as Happ Exhibition?
Best regards,
Hayley Kwong