To what degree these factors vary across countries and regions can be explored through further studies and is outside the scope of our study. Australia is considered economically strong and bestowed with a robust regulatory environment and a well-developed IT infrastructure, which, arguably, could help in the adoption of ERP and generate differential benefits for those organisations that adopt ERP and our study is based there. Given this specific source of our data, we comment on the generalisability of our findings at the end of this paper.