Executive summary ..................................................................................................................................... 1
About this study .......................................................................................................................................... 3
Habit 1: Live an inspiring vision .................................................................................................................... 4
Habit 2: Communicate clear strategies and goals ........................................................................................ 6
Habit 3: Develop your people ...................................................................................................................... 8
Habit 4: Go out of your way to recognise your people ............................................................................... 10
Habit 5: Genuinely care for your people ..................................................................................................... 12
Habit 6: Listen and adapt to customer needs ............................................................................................ 14
Habit 7: Continually improve your systems ................................................................................................ 16
Seven steps to implementing the 7 organisational habits ........................................................................... 18
Appendix A: Insync Surveys’ high performance framework ........................................................................ 21
Appendix B: Sample Alignment and Engagement scan ............................................................................. 22
Appendix C: Sample Performance culture scan ......................................................................................... 23
Appendix D: How Insync Surveys helps organisations ............................................................................... 24