Creating knowledge-sharing culture - Exceptional customer service
Company’s name : Amazing.com
In currently, business on the online world is going to change in ways that better from traditional businesses, which is a new concept business that can provide us with access directly to the target group of customers throughout the worldwild,
which is no need of having its own goods or services. Because of the technology, and the internet is doing to our world smaller and more connected.
Amazing.com is one of the most popular website, there are numerous online business that can be started immediately without needing to have your own products and services, and more to create extra income, can advertise other goods of others through worldwide 24 hours a day as well. Without having to worry about the shipment, storage, or even various payments, etc. Amazing.com is a retail shop on the internet for people around the world as a leader in retail stores on the internet and services in the field of product sales quickly and easiest.
The Mission and vision statement of the company
“ Our vision is to be earth’s customer centric company; to build a place where people can come to find and discover anything they might want to buy online ”
Amazing.com business is not just an ordinary retail onl. But it is the various facilities that people can easily find the products they need the most. Whether the product is Amazing.com to sell itself or are the goods of another seller or the auction. Because in the end, Amazing.com surely can generated revenues from the sale of all types, whether in a direct or indirect way.
The company training needs
Our company need more advance improvement in customer service. So that we need to improve employee’s performance. Therefore, we would introduce needs of the training program to employees to increase the potential for work and increase customers satisfaction and response customers in the right way. Because if we do the wrong way, the customer will complaint to us. Moreover, the sales probably decline in the future and the company might not successful. For the training programs are as follows;
1. Call-Center Training
2. Respect Today’s Customer
3. Interpersonal Skills Training
Creating knowledge-sharing culture - Exceptional customer service
Company’s name : Amazing.com
In currently, business on the online world is going to change in ways that better from traditional businesses, which is a new concept business that can provide us with access directly to the target group of customers throughout the worldwild,
which is no need of having its own goods or services. Because of the technology, and the internet is doing to our world smaller and more connected.
Amazing.com is one of the most popular website, there are numerous online business that can be started immediately without needing to have your own products and services, and more to create extra income, can advertise other goods of others through worldwide 24 hours a day as well. Without having to worry about the shipment, storage, or even various payments, etc. Amazing.com is a retail shop on the internet for people around the world as a leader in retail stores on the internet and services in the field of product sales quickly and easiest.
The Mission and vision statement of the company
“ Our vision is to be earth’s customer centric company; to build a place where people can come to find and discover anything they might want to buy online ”
Amazing.com business is not just an ordinary retail onl. But it is the various facilities that people can easily find the products they need the most. Whether the product is Amazing.com to sell itself or are the goods of another seller or the auction. Because in the end, Amazing.com surely can generated revenues from the sale of all types, whether in a direct or indirect way.
The company training needs
Our company need more advance improvement in customer service. So that we need to improve employee’s performance. Therefore, we would introduce needs of the training program to employees to increase the potential for work and increase customers satisfaction and response customers in the right way. Because if we do the wrong way, the customer will complaint to us. Moreover, the sales probably decline in the future and the company might not successful. For the training programs are as follows;
1. Call-Center Training
2. Respect Today’s Customer
3. Interpersonal Skills Training
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