Hi napas.th2014,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Dear customer, Thank you for contacting us. My name is Forrest and it's my pleasure to assist you today! I am so sorry for the delayed delivery. How about full refunding to you? Our post office told us that this package has left China for a long time. Now you should have received it. Maybe it is lost. Could you please kindly leave positive feedback for us after receiving the money? Thanks in advance. Waiting for your reply. Hope you have a nice day! Please let us know if you have any further questions or comments by simply replying to this email. Thanks for your email, and should you ever need it, we look forward to serving you again! Best Regards, Forrest Customer Service Department"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Center.
Hi napas.th2014,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Dear customer, Thank you for contacting us. My name is Forrest and it's my pleasure to assist you today! I am so sorry for the delayed delivery. How about full refunding to you? Our post office told us that this package has left China for a long time. Now you should have received it. Maybe it is lost. Could you please kindly leave positive feedback for us after receiving the money? Thanks in advance. Waiting for your reply. Hope you have a nice day! Please let us know if you have any further questions or comments by simply replying to this email. Thanks for your email, and should you ever need it, we look forward to serving you again! Best Regards, Forrest Customer Service Department"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Center.
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