Thank you for your great support today.
Refer our called, Please see below our conclusion after we’ve confirmed that the RCA2-GS4NA S/N : A40975133 and A40975133 are damage.
1. SUS will find spare actuator to replace at MPT’s machine for temporary use while wait the warranty replacement units return to MPT (within May).
2. If SUS really can’t find the spare actuator for temporary use, PTS need to request to return 4 of RCA2-GS4NA to SUS Because we can’t accept machine down time for 2 months because lead-time of warranty replacement is too long.