■ Summary
Representative salesman in retail sector, throughout career acquires solid understanding of customer expectations, effective sales methods, in-store experience and retail market trends.
High energy level, initiative and confidence achieve outstanding sales results.
Core Competencies include,
Good/effective communication skills.
Persuasive.
Customer service orientation – stress tolerance, patience and integrity.
Objective - Seeking a dynamic environment to employ sales skills for growth of organization.
■ Professional Experience
A&M Stores Camp Hill, PA 2003 – Present
Retail Sales Associate/Representative
Key Performance:
Assisted and encouraged customers in selecting and purchasing required products in a retail environment.
Addressed customer’s needs – Advised and helped locate appropriate merchandise.
Described product’s features/benefits and demonstrated usage/operation of products.
Answered/addressed customers’ questions – Provides information concerning specifications, warranties, financing available, maintenance of merchandise and delivery options.
Administration work:
Received all sort of payments, orders and invoicing.
Maintained sales records, reviewed sales prices.
Arranged display of merchandise in retail store.
Organized goods exchanges – Repair or alteration of merchandise.
Coordinated stock inventory and requisition of new stock.
■ Education
Professional training on sales principles and business administration.
Coursework on Customer Service.