We discovered cross‐border service capabilities to be a primary weakness of SME logistics providers, and we found individual governments seem adequately aware of the issue, as “Enhance international logistics ability” and “Establishing industry standards” were reported most often by APEC economy government institution representatives as policies put in place to promote logistics capacity development. However, further investigation revealed in many instances SME’s are not taking advantage of many resources in policy, finance and education. After looking over the results and discussing the key issues faced by SME logistics providers in a seminar following this study held in Suzhou, China, we infer an overarching issue of information distribution and access to be a key factor hindering resource access and ultimately SME logistics service provider capacity development.