The situation varies from country to country, but in today's economy, there is generally less job security worldwide. Even in Japan, where people traditionally had a very secure job for life, there is now no promise of a lifetime job with the same company. One reason for the lack of job security is the worldwide decrease in manufacturing jobs. Another reason is employers' need to hold down costs. This has resulted in two enormous changes for the workforce. First, employers are creating more and more temporary jobs because they don't need to pay health insurance or other benefits to employees in these positions, as they would to people in permanent posts Second more and more companies are outsourcing. In other words, they are closing offices and factories and sending work to other areas of the country or to other countries where labor is cheaper. This happens with factory work and computer programming. Also, the call center industry is on the move mostly to India. Increasingly, when customers in Canada, the United rder a product or ask for help with and call company to with someone in India, their computer, they actually speak although they might not know it. India is popular with companies because there is a well-educated workforce, salaries are much lower than in other countries, and educated people are already fluent in English. New call center employees in India spend months in training. They learn to use the accent of their customers Australian or American, for example.