2.3.1 User ID Forgotten / Request new password
Anyone may occasionally forget the ID and/or password, especially if the user does not enter the system frequently. IMDS has built in functionality to assist users in retrieving their ID and resetting their password. However, the most important information is the e-mail address associated with the ID in the system. It is imperative that the user keep their e-mail address current within the system
If the user has forgotten the ID, the user can easily retrieve their User ID(s) from the IMDS Application login screen by using the User ID Forgotten link as shown below.
When using