In addition to facilitator observations, during the first year of SOB, each department designed and implemented their own behavior-based safety improvement process. Specifically, facilitators helped department employees design and employ their intervention following the outline of Define, Observe, Intervene, and Test (i.e., DO IT; Geller, 1996 The Psychology of Safety). Each department selected a problem to solve based on their area’s specific needs (e.g., lockout/tagout; PPE, fork driving).