Hello,
I do understand your concern that you want to cancel the order.
I've checked your order and see that you have placed this order with an independent third party marketplace seller in our website.
Amazon Merchant listings are created by sellers other than Amazon.com. When you buy an item at Amazon Merchant, the individual seller processes and ships your order.
When you order from one of our Amazon Merchant the order is placed online, using the Amazon.com order form. The information necessary to fulfill your order is then transmitted to the individual seller, who will handle all details of order fulfillment and support.
Since seller fulfilled your order, they should be able to give you more information about the shipment, or initiate a refund if that's necessary.
To help you with this, I've personally contacted the seller sent a cancel request on your behalf. The seller will respond within 48 hours. You'll receive a copy of this e-mail shortly.
You can also view the e-mail that was sent to seller in Your Account at the following link:
https://www.amazon.com/gp/communication-manager/outbox.html
You can also get in touch with the seller at Email: enquiry@govamart.com
Please give the seller two business days to get back to you. If you aren't able to work this out with the seller, you can file an A-to-z Guarantee claim to request reimbursement for the order. More information, and a button to file a claim, is here:
https://www.amazon.com/gp/a-z-guarantee/submit-claim.html
We look forward to seeing you again soon.
Best regards,
Rajesh N.
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