Publications have also studied air logistics in China. Wang (2007b) uses quality
function deployment to integrate quality technology and the voice of outside
consumers. He illustrates the service performance of Chinese air-cargo sector and
offers suggestions for improvement. Yang et al. (2008) review the privatization
and commercialization of China’s airports. They look at the ways in which change
has been brought about. There remain a number of challenges that constrain further
development of the airports. In the long run, greater diversification and
commercialization of airport ownership structures may be necessary. Lack of
transparent performance indicators to gauge policy successes or failures is hampering
the reform process of China’s Aviation Industry