a lighted or flashing call light over the patience door means needs your help you have the permission and responsibility to step into the room to check on the patient and their family what is the proper way to enter the patient's room let's watch in environmental service employees respond to a call light Terry from environmental services is working his routine cleaning schedule on the nursing unit and notices a flashing light over patient room Terry parks his car to the side in the hallway pas is outside the door and Knox Terry enters the room smiles introduces himself and says