Dear Booking Team,
Thank you very much for always be a good teamwork and usual support.
I would like to consult with all of you and need your support for the same direction of our team.
refer Khun Pairit message;
A) hand writing
Please make sure you write down flight details and number clearly and easy to understand.
It is also comment from QSG internal audit about our hand writing.
Please be improve your hand writing and make sure that everyone can be read it cleary.
B) flight date details
Please write down exactly arrival date clearly, suggest not using +1 or +2
If connect by truck, only date is ok, no need timing.
Please indicate flight details on booking sheet cleary and no need to inform timing in case of connecting by truck as Khun Pairit message.
For example :
MAWB : 111-12345678
Flight : AB123/01 , AB456/02 truck arrive 04OCT.
ETD : 1000-1500 (BKK-TPE)
Routing : BKK-TPE-POM
Cut off : 04:00/01OCT
in case of transit more than 1 station
MAWB : 111-12345678
Flight : AB123/01 , AB456/02 , AB789/03 truck arrive 05OCT.
ETD : 1000-1500 (BKK-TPE) , 2000-0100 (TPE-BNE)
Routing : BKK-TPE-BNE-POM
Cut off : 04:00/01OCT
C) connecting flight
Please write down the whole flight planning until real destination.
Customer and oversea agent need to have full details and they can monitor at end side.
refer the answer of B) please write down all of routing that you've got it from airlines.
Is it OK for all of you or not ,----NEED YOUR COMMENT----?